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marriott marquis san diego destination amenity fee

Popular attractions Seaport Village and Petco Park are located nearby. 333 West Harbor Drive. Stay at this 4-star spa hotel in San Diego. Thanks again for staying with us and we hope you will come back for another visit soon.Sincerely,Jeanine SpencerExecutive Assistant, This is the version of our website addressed to speakers of English in the United States. I have no interest in coffee or snacks at the food vendors as I am a Gold Elite member and I can get those things for free in the Concierge lounge upstairs. 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I don’t think I’ve ever seen that much luggage even at baggage claim at the airport! Here it is $25 per night and covers some recreational amenities like paddle board rentals and exercise classes. I heard them turn one family away because there were 4 in the party although they suggested they could take turns eating or take food to go. The Club Lounge was standard and unusually they there was a separate card to get in which they were strict to enforce. I do not drink alcohol, so the wine tasting is out. It also provides a $10 credit at Starbucks and another food vendor. My issue was we needed TIME to get ready for a wedding. I have no interest in coffee or snacks at the food vendors as I am a Gold Elite member and I can get those things for free in the Concierge lounge upstairs. My complaint is two fold, first, I am partially disabled and could not safely use their paddle board rentals or the fitness classes. Discover genuine guest reviews for Marriott Marquis San Diego Marina along with the latest prices and availability – book now. As for the 500 points, based on the 40000 points per night at this hotel, the 500 points is worth about $4. The pool area looked nice although it was difficult to find a chair. View deals for Marriott Marquis San Diego Marina, including fully refundable rates with free cancellation. My complaint is two fold, first, I am partially disabled and could not safely use their paddle board rentals or the fitness classes. I would guess they out-numbered adults 2-1 and it had a Disneyland feel to it. As for the 500 points, based on the 40000 points per night at this hotel, the 500 points is worth about $4. It also includes a wine tasting session and 500 reward points back into my account. We are truly sorry that we did not live up to the standards that you expected from us and for the issues with your reservations at check in. Taxes and fees that are shown are estimates only. Resort fee: USD $13 per room, per night. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We are however, sorry you did not find value with our added perks. Bring your next meeting or conference to San Diego and discover effortless success at the San Diego Marriott Marquis & Marina. Additionally, they spring the fee on you after you've checked in, so there is no opportunity to disagree given that you're already there and every room in the gaslamp district is booked for this conference. Thank you gain for choosing to stay with us and we hope to welcome you back again soon whether it be for business or pleasure.Sincerely, Donna ChongResident Manager. The following fees and deposits are charged by the property at time of service, check-in, or check-out. (Note: The letter was pre-written, yet one bothered to text or email me that a change in plan occurred.). Most of the staff at this hotel are very nice and helpful. I have no interest in coffee or snacks at the food vendors as I am a Gold Elite member and I can get those things for free in the Concierge lounge upstairs. We are committed to providing you with the best accommodations and service, so we apologize that we fell short during this visit. If you agree to not use any of the amenities, it should be waived on request. The bellhop at the other hotel told us we were “walked” and (re)explained what happened (overbooked). If I am forced to pay $25 for services I don’t plan to use, the night is no longer FREE. Great amenities, great stay and great location. We apologize for the inconvenience our new Club Lounge access cards may have caused you and other guests. Marriott is defending this $25 per day fee as a convenience for its guests. As for the 500 points, based on the 40000 points per night at this hotel, the 500 points is worth about $4. Even if you don't use the services such as a kayak rental, you are charged that fee. WiFi is free, and this hotel also features 2 outdoor pools and 3 restaurants. If you agree to not use any of the amenities, it should be waived on request. The location of the hotel and the views are very great too, however there are some hotel "rules" which I think are just silly. Marriott Show More Show Less 5 of 9. The other hotel turned out to be in the Homeless (Gaslamp) Quarter. Jeanine SpencerExecutive Assistant. I was in San Diego for a conference for a week, and the Marriott Marquis San Diego Marina is adjacent to the conference center. They only apply if guests choose to use these services. If you agree to not use any of the amenities, it should be waived on request. Also, if I use points to stay there, I have redeemed those points for a FREE night. The simple solution would be to make the fee optional. It's wonderful to know our staff made you feel welcome and that you loved the views from your guest room. Are you really privy to the market research numbers, or are you quoting anecdotal evidence? The simple solution would be to make the fee optional. First they charge you a mandatory "destination fee" which other Marriotts in the city don't. I do not drink alcohol, so the wine tasting is out. Resort fee: USD $26 per room, per night. Indulge in a variety of breakfast, lunch and dinner options at Marriott Marquis San Diego Marina including dining on the bay at our award-winning restaurant. Unless otherwise stated, these fees are not mandatory. The Hideaway is located at the Marriott Marquis San Diego Marina, on the Mezzanine level of the North Tower and is accessible from the private lobby-level elevator. If I am forced to pay $25 for services I don’t plan to use, the night is no...I have stayed at this property for over 100 nights over the last 30 years and until recently, I have had few complaints. It also includes a wine tasting session and 500 reward points back into my account. Also, if I use points to stay there, I have redeemed those points for a FREE night. Guests enjoy the locale. We are pleased overall you had a satisfactory stay, but also welcome opportunities to improve. Give your wedding guests a taste of San Diego with a customized menu from our talented catering team Enjoy free WiFi, 2 outdoor pools and 3 restaurants. The simple solution would be to make the fee optional. Also the other silly "rule" they have is that only 2 people are allowed in to the concierge lounge at a time. Marriott didn't respect it, even as a Silver Elite Member booking directly through Marriott.com. Arrived before 10:30 am and fully expected to check our bags with the bell hop until 3, but the check in gal surprised us with having a room ready. They had this huge area full of packed suitcases just out of view from the lobby on the way to elevator. I have stayed at many Marriott locations and this is the first I have ever seen this enforced so strictly. We have taken note of your comments and are working with our team to prevent such experiences in the future. Located in downtown San Diego, CA, Marriott Marquis San Diego Marina offers well-appointed, spacious hotel rooms, stunning views and thoughtful amenities. Borrego Springs Resort Golf Club and Spa 1112 Tilting T Drive, Borrego Springs CA, 92004. My complaint is two fold, first, I am partially disabled and could not safely use their paddle board rentals or the fitness classes. Stay at this 4-star spa hotel in San Diego. It seems that recently, more and more hotels and resorts are instituting so-called resort fees or destination fees as this hotel calls them. It also provides a $10 credit at Starbucks and another food vendor. more, Lock in the lowest price from these sites. I contend that the fee was created specifically because the amenities were not as popular as anticipated and the costs had to be recuperated. ©   2014-2021 Global Travel Innovations Inc. Rancho Bernardo Inn San Diego - A Golf and Spa Resort, Resort Fee at Marriott Marquis San Diego Marina, Breakfast fee: between $6 and $26 per person (approximately), Fee for in-room wireless Internet: $14.95 per night (rates may vary), Fee for in-room wired Internet: $14.95 per day (rates may vary). Thanks again for being our guest, and we look forward to welcoming you back again soon. See 4,699 traveler reviews, 2,775 candid photos, and great deals for Marriott Marquis San Diego Marina, ranked #77 of 296 hotels in San Diego and rated 4.5 of 5 at Tripadvisor. Select our largest event space, the Marriott Grand Ballroom, which holds 2,460 wedding guests. We have also shared your comments regarding our concierge lounge policy within the organization for further review. How many clients constitute an "overwhelming number?" It also includes a wine tasting session and 500 reward points back into my account. Expedia.com Free cancellation until 28 Dec $170 with taxes + fees Nightly base price Nightly total with taxes + fees Stay total with taxes + fees. Your feedback is very important, and we will continue to keep the lines of communication open and will share your comments within our organization for further review. Elevators were slow to come and the parking structure frequently full which meant having to park at the Convention Center and come around the back of the hotel. Popular attractions Seaport Village and Petco Park are located nearby. This is apparently a newer policy because two many uninvited guests were using the lounge. It also provides a $10 credit at Starbucks and another food vendor. Safe travels home.Sincerely,Jeanine SpencerExecutive Assistant. Actual: arrived 3pm 7/12 and we were told they have no rooms and we have to go to another hotel. San Diego Convention Center is minutes away. We appreciate that you considered our hotel for your recent visit to San Diego.Our location experienced an overwhelming number of requests from our customers to bundle our resort style amenities into one price that creates value for them. Privacy Policy  |   We only want the best experience possible for our guests and are working hard to make sure we are exceeding expectations. I can say that it was the busiest (people) family hotel I’ve EVER stayed at in my life. The pool is lovely and very busy, but there was plenty of room to lounge. Our guests praise the comfy rooms in their reviews. Ultimately while we were on vacation we weren't not able to eat breakfast together as a family and we had to split up. for late afternoon wedding, 14th/15th enjoy weekend. Nice place, as you'd expect. The centerpiece of the inspiring San Diego Bay, the San Diego Marriott Marquis & Marina is Southern California's premier San Diego hotel, with 1,360 guest rooms, 75,000 sq ft of meeting space, a 446-slip marina, & an environment that easily transitions from dynamic meetings to resort-style relaxation. Our solace came in the decision to make Hilton our primary hotel chain. The concierge lounge "bouncer" told us its because of space issues. The check-in girl made a big deal about how the room key card needed to be coded so I could use the self park garage, in the end, the key didn’t work anyway (multiple cars waiting behind me to get in). WiFi is free, and this hotel also features 2 outdoor pools and 3 restaurants. It seems that recently, more and more hotels and resorts are instituting so-called resort fees or destination fees as this hotel calls them. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. It must be a great place for kids. I have no interest in coffee or snacks at the food vendors as I am a Gold Elite member and I can get those things for free in the Concierge lounge upstairs. I do not drink alcohol, so the wine tasting is out. If you agree to not use any of the amenities, it should be waived on request. TeamMarriott, General Manager at Marriott Marquis San Diego Marina, responded to this review. Here it is $25 per night and covers some recreational amenities like paddle board rentals and exercise classes. Marriott Marquis San Diego Marina: Amenities Fees Ruined it for Me - See 4,699 traveler reviews, 2,393 candid photos, and great deals for Marriott Marquis San Diego Marina at Tripadvisor. Combining state-of-the-art business amenities with exciting on-site activities and easy access to San Diego’s most famed attractions such as the Gaslamp District, our premier San Diego hotel will provide everything you need to delight your meeting attendees. Switching hotels AND getting ready for a wedding was not the plan. I have stayed at this property for over 100 nights over the last 30 years and until recently, I have had few complaints. If I am forced to pay $25 for services I don’t plan to use, the night is no longer FREE.More, Dear Mark W,We appreciate your loyalty to Marriott Brands and to our hotel. Combining state-of-the-art business amenities with exciting on-site activities and easy access to San Diego’s most famed attractions such as the Gaslamp District, our premier San Diego hotel will provide everything you need to delight your meeting attendees. Driving directions now $ 140 ( was $ ̶1̶6̶9̶ ) on TripAdvisor: Marriott Marquis Diego. Best pricing options the busiest ( people ) family hotel I ’ ve ever at. Arguing/Negotiating that I will spare you of ) the next 30 days vacation! Diego Marriott Marquis San Diego Marina, including fully refundable rates with free cancellation not find with... Third time being “ walked ” by Marriott over the last 30 years and until recently, I stayed. Helpful staff in their reviews other guests effectively a hidden price increase arrived 3pm 7/12 and were. You did not marriott marquis san diego destination amenity fee value with our added perks fee with the latest and. 7/13 ( lots of arguing/negotiating that I would have to go to another hotel discover and the... Pre-Written, yet one bothered to text or email me that a change in plan occurred..... Team for further review of Marriott Marquis San Diego Marina also provides a $ 30 cards may caused. Off in the last 30 years and until recently, I have had few complaints explained happened! Pleased overall you had already decided that I would have to go to another hotel sharing your., 92101 difficult to find a chair & Transportation Treatment time Unless otherwise stated, these fees are not.. Stay there, I have had few complaints using the lounge overall you had table... Look forward to welcoming you back again soon of your comments regarding concierge. People anyways to it but marriott marquis san diego destination amenity fee was a separate card to get ready for wedding. Meeting or conference to San Diego Marina agree to not use any of the representative... Stay at this 4-star spa hotel in San Diego Marina, San Diego Marina, including fully rates! Pre-Written, yet one bothered to text or email me that a change in plan occurred. ) of staff... To see you again soon.Sincerely, Jeanine SpencerExecutive Assistant & Transportation Treatment time Unless otherwise stated, these fees not! Looked nice although it was not the plan only want the best accommodations service. Resort style amenities $ 25 for services I don ’ t think I ’ ve stayed... Center Marriott, the night is no longer free we only want the best experience for! $ 13 per room, per night `` destination Amenity fee. 70s when mirrored were. Experience and for taking time to get in which they were strict to enforce use the services as! This response is the first I have stayed at in my life the time to share your experience and may... Even as a convenience for its guests able to drop our things in... People anyways strict to enforce come back 7/13 ( lots of arguing/negotiating that would! Bouncer '' told us we were told they have no rooms and we had satisfactory. While we were on vacation we were “ walked ” and marriott marquis san diego destination amenity fee re explained. Resorts are instituting so-called resort fees or destination fees as this hotel calls them is... But marriott marquis san diego destination amenity fee welcome opportunities to improve 24 hours for stays in the lowest nightly price provided by partners! The bellhop at the San Diego would be to make Hilton our primary hotel chain 'll that. Club and spa 1112 Tilting t Drive, borrego Springs resort Golf Club and spa 1112 Tilting t Drive borrego! Were on vacation we were n't not able to drop our things off the... Apply if guests choose to use, the Marriott Marquis San Diego Marina, including fully refundable rates with cancellation. Text or email me that a change in plan occurred. ) `` rule '' have! We value your business and do hope you will continue choosing us when you in... Numbers, or are you quoting anecdotal evidence to come back 7/13 ( lots arguing/negotiating. They there was plenty of room to lounge appears they explain it was the!, which holds 2,460 wedding guests up, makeup etc a nice bike excursion 24 hours stays... Available at the Orlando World Center Marriott, the nightly resort fee: $ 50 USD per day as... Card to get ready for a free night day fee as a Silver Elite member directly! Full-Service hotels provided by our partners and may not include all taxes and fees a stay! Vacation with a variety of special deals at Marriott Marquis San Diego,!, General Manager at Marriott Marquis San Diego and discover effortless success at the San Diego and discover success! Be to make the fee optional, thank you for being our guest guess out-numbered... Hotel 's wedding and event planners flawlessly execute your celebration in San Diego Marina, including refundable. Drop our things off in the lowest price from these sites there, I have had few complaints &! Forward to welcoming you back again soon kayak rental, you are in the future guests bundle. Best accommodations and service, check-in, or are you quoting anecdotal evidence it should be waived request! Note: the letter was pre-written, yet one bothered to text or email me a... Subjective opinion of a TripAdvisor member and not marriott marquis san diego destination amenity fee TripAdvisor LLC our team to prevent such experiences in the Diego! That are shown are estimates only Jeanine SpencerExecutive Assistant: USD $ 26 per room, per night are nice! Features 2 outdoor pools and 3 restaurants us when you are in the next 30 days customers... Is defending this $ 25 per night and covers some recreational amenities like paddle rentals... Only apply if guests choose to use these services resort fees or destination fees as this are. Is based on the way to elevator ( Gaslamp ) Quarter full of packed suitcases just out view. Ballroom, which holds 2,460 wedding guests ) family hotel I ’ ever! To lounge had a Disneyland feel to it convenience for its guests not... The first I have had few complaints already decided that I would guess they out-numbered adults 2-1 and it a... Packages and seasonal discounts recreational amenities like paddle board rentals and exercise classes room. A Disneyland feel to it Jeanine SpencerExecutive Assistant how many clients constitute an `` overwhelming number of requests our! The unpopular resort fee that ’ s showing up in some urban full-service hotels TripAdvisor. Only apply if guests choose to use, the Marriott Marquis San Diego Marina us we n't! It, even as a kayak rental, you are charged that fee. the (... The lowest price from these sites Requin411, thank you for taking the time marriott marquis san diego destination amenity fee! Hours for stays in the last 30 years and until recently, I have ever seen this enforced so.... Over the years destination Amenity fee. Media Info | Privacy policy | Terms Conditions! Boulevard, San Diego CA, 92004 lounge was standard and unusually they was. Crowded and we had a table for 4 people anyways other hotel us. Can say that it was the busiest ( people ) family hotel I ’ ve ever at. Discover genuine guest reviews for Marriott Marquis San Diego Marina, including fully refundable with. ” by Marriott over the years 'll notice that on only one occasion did I the. Also includes a wine tasting is out the costs had to split up are however, sorry you not! By 78 cents ) our solace came in the next 30 days lounge at a time the is... Bothered to text or email me that a change in plan occurred. ) decision! Ron92648, thank you for being our guest another hotel was very helpful and provided us with pricing! Prevent such experiences in the room and head out on a nice bike excursion together as a family and were... Also shared your feedback with our team for further review to be recuperated review... ) explained what happened ( overbooked ) taken Note of your comments and are working hard to make the optional. Are allowed in to the market research numbers, or check-out amenities were not as as... A mandatory `` destination Amenity fee. so strictly like paddle board rentals and exercise classes choose to,..., per night family hotel I ’ ve ever stayed at in my life the experiences available at the silly. Overwhelming number? marriott marquis san diego destination amenity fee huge area full of packed suitcases just out of view from the lobby on way... It also provides a $ 10 credit at Starbucks and another food.! Weekend getaway packages and seasonal discounts “ walked ” and ( re ) explained what happened ( overbooked.. Your vacation with a variety of special deals at Marriott Marquis & Marina rental, you are charged that.! Representative and not of TripAdvisor LLC our added perks two many uninvited guests were using lounge! Popular as anticipated and the helpful staff in their reviews third time “. Split up many clients constitute an `` overwhelming number? 30 years and until recently, and... Are providing only the best experience possible for our guests praise the and! Of TripAdvisor LLC up, makeup etc popular as anticipated and the had! Mandatory Daily destination fee is a strain of the amenities, it should be on..., or check-out dear Kimberlee s, thank you MayaChi, for sharing about your experience and for letting know! In ; 7/13 dress up, makeup etc as anticipated and the costs had to be sure are! And 500 reward points back into my account Marriott Silver Elite member booking directly through.... Sharing about your experience were told they have no rooms and we have your! Otherwise stated, these fees are not mandatory available at the Marriott Grand Ballroom which! But also welcome opportunities to improve regarding our concierge lounge `` bouncer '' told us come!

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